Terms and Conditions
A contract between the customer and The Perfect White Company for the sale of our garments will only exist once an order has been accepted, processed and despatched and the goods have been adopted. This does not affect the customer's statutory rights.
Prices include VAT at the prevailing rate. Payment in other currencies may be subject to fluctuations in exchange rates and to charges made by your credit or debit card company. The Perfect White Company cannot be held liable for any import duties or taxes which may be imposed on overseas deliveries.
Every reasonable care has been taken to illustrate our garments on The Perfekcija® Shirt website as accurately as possible as far as the photographic and re-production processes allow and to ensure that descriptions are accurate.
We aim to hold sufficient stock of all styles and sizes. However, in the event that the style you have chosen is out of stock because of an unprecedented demand, we will advise you of expected delivery. Should this delay not be acceptable, we will offer you the opportunity to choose an alternative or cancel your order.
Purchases made via The Perfekcija® Shirt website, which do not meet your requirements, may be returned to us within 14 days of the date of despatch. We will be pleased to offer an Exchange, Credit Note or Refund for full price items which are returned unused and in the original packaging in a re-saleable condition. If returning a sale item an Exchange or Credit Note will be offered. This does not affect your statutory rights. Please note we cannot be responsible for return postage other than for faulty items nor can we be responsible for parcels that fail to reach us. So always obtain a certificate of posting as proof.
The Perfect White Company's total liability for any claim howsoever arising shall not exceed the value of goods supplied by The Perfect White Company to the customer. The Perfect White Company shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way. The Perfect White Company cannot accept any liability for a failure to comply with specific instructions stated in the garment, website, or any other printed literature. This statement does not affect customers' statutory rights.
All content including pictures, designs, logos, photographs, text written and other materials on this website are owned, controlled or licensed to The Perfect White Company, Perfekcija® and The Perfect White Shirt™. They are protected by copyright and any unauthorised use of this content is prohibited.
These terms are governed by the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.
Note: For Wholesale Terms of Trading please go to the TRADE section of this website.
Data Protection.
The Perfect White Company observes the code of practice covering the use of personal data as outlined in the Data Protection Act of 1998. Your details are held in the strictest confidence and will not be passed or sold to a third party.
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Size & Fit
When buying fashion online you'll want to choose the right size to avoid returns. Perfekcija® Shirts are made to the Standard European (EU) size chart, see below, and most of our styles contain a small percentage of elastane for comfort and durability.
Please bear in mind that different brands might fit you differently depending on style and cut so we recommend double checking your measurements as well as referring to the size chart.
Tips for measuring Bust: Measure around the fullest part keeping the tape measure straight across the back and under the arms.
Waist: Measure the narrowest point of your waistline keeping the tape measure close but not too tight.
If you find you're not a precise match, it's always best to go up a size. We would also suggest that inthe slim fit styles, if you prefer a less fitted more relaxed fit in your shirt you may wish to order one size larger - this will give you an equally good fit but a little more room for comfort. Don’t be embarrassed about having to select a larger size – it really doesn’t matter - as long as it fits and you look good!
PLEASE DO NOT HESITATE TO CONTACT US IF YOU NEED ANY HELP OR ASSISTANCE.
LADIES UK |
8 |
10 |
12 |
14 |
16 |
18 |
EU
IT
FR
US |
34
38
36
4 |
36
40
38
6 |
38
42
40
8 |
40
44
42
10 |
42
46
44
12 |
44
48
46
14
|
Bust |
84 cm |
88 cm |
92 cm |
98 cm |
102 cm |
106 cm |
Waist |
74 cm |
78 cm |
82 cm |
88 cm |
92 cm |
96 cm |
PLEASE NOTE: Many brands are increasingly sizing down, for instance a UK Size 12 (EU 38) may be sized as an EU 40. If you are undecided or need help on the style or size to choose please feel free to contact us: HELP & ADVICE or TELEPHONE: +44 (0)20 8440 9977. We will be pleased to hear from you and happy to assist.
MENS |
M |
L |
XL |
British collar |
|
15" - 15½" |
|
16" -16½" |
|
17" -17½" |
European |
|
40cm |
|
42cm |
|
44cm |
Chest – William |
|
124cm |
|
128cm |
|
132cm |
Chest - Ross |
|
118cm |
|
122cm |
|
126cm |
Chest - Lucas |
|
109cm |
|
113cm |
|
117cm |
The fabric weight measures under each of the men’s shirt, ie 190gr/mtl, refers to the weight of the cotton per linear meter. The cotton weight used in this Collection ranges from 150gr/mtl to 195gr/mtl. The average "quality" fabric is generally 90 to 120gr/mtl.
Tips for measuring:
We would suggest that you choose the size which best corresponds to your normal collar size. In the Slim Fit Style Lucas, you may want to go up a size for comfort.
If you are unsure about sizing or fit, please feel free to contact us for advice: at HELP & ADVICE or Telephone: 44 (0)208 440 9977, and we will be pleased to assist you.
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Wash & Care instructions
Most of our uniquely fashioned shirts are made from our special quality House Fabric, a high cotton mix of 97% cotton 3% elastane, to give you comfort, good fit and a flattering shape, as well as being durable and easy care. Particular attention is paid to the finishing of each garment with quality seams that are French (double) stitched and specially selected buttons.
Our garments are tested rigorously to check for shrinkage and the accuracy of the care label. We also check the durability of all our fabrics to ensure our shirts stand up to every day wear and tear. Gentle machine or hand wash and easy to iron, your "perfect shirt” will look and feel great wear after wear. Your Perfekcija® Shirt is dream to wear and a dream to care for:
COTTON FABRICS
For best results, we suggest that you treat any stains with a gentle soap or spray then hand or machine wash separately on a gentle cycle. Always only wash white with whites. Ensure all soap is rinsed out thoroughly and, for best results, a quick spin or drip dry. It's safe to use a fabric conditioner with care but please do not tumble dry! For a crisp finish, iron on a steam setting setting; fragranced water or starch spray may be used with care, if required.
COLOURED SHIRTS
If you have chosen one of our black or coloured shirts, we suggest you wash your shirt inside out to retain the depth of colour, rinse away all soap thoroughly, and drip dry; finish as before.
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Customer Loyalty Reward Scheme
We hope that you will be delighted with your Perfekcija® Shirt and for every single additional purchase that you make to the value of £70 or more as well as for any recommendation that results in an order we will send you a £5 Reward Voucher. You may collect your Reward Vouchers up to a maximum value of £20.00 in any one calendar year. Your Reward Vouchers may be redeemed against any shirt or item of your choice at the full retail price excluding any other offers and subject to availability.
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Your Feedback
Your custom is extremely important to us, so please feel free to email us with your enquiry at info@perfekcija.com. We are always pleased to offer advice to help you make the right choice of shirt from fabric content, styling and size to wash and care instructions. We also welcome any comments you may have to help us to develop new ranges and to improve our service and commitment to you.
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CUSTOMER FEEDBACK ... from around the World!
“I bought Isabelle two weeks ago to wear with a black velvet trouser suit to [our] Magazine Awards Evening. The shirt looked absolutely beautiful: fabulous cut, great fabric and very elegant, yet sexy. I’m now tempted to treat myself to Georgia!”
Jane, Hampshire.
"Michele, what can I say? What exceptional customer service! I was not expecting the shirt to be personally delivered, and so quickly!
I’ve tried the shirt on .... it will be perfect for what I need and is certainly far more beautiful and feminine than the alternatives I was looking at. So from the bottom of my heart, thank you so much for all help and advice. I am a very happy customer!" Kanina, London, UK.
"Just to let you know that I have received my Nicole shirt and I am absolutely delighted with it! I already had one of your shirts and loved it and this certainly won't be the last one I buy - lovely quality and fit and original details. Thank you for personalised service - I must say that the direct contact is much appreciated." Stephanie, Paris, France.
"That’s so kind, thank you for all your help at Christmas and beyond. Your shirts are terrific and make the perfect gifts ...." Alan, London, UK.
"I started with the white shirts: Kate first (nice, particularly liked the bust detail which served as a minimizer rather than accentuator), then Holly (the extra pintucks on the waist also good for smaller waisted, larger busted ladies) which I liked even more, however I then put on the VIPerfekcija and the kids backed up my intial feeling that this was The One. The material is sumptuous, I love the simple sophistication and it even manages to accentuate the waist (whilst not pulling across the bust). Fabulous! If I could have had an extra centimetre in the bust, I would have been beyond very pleased: however the shirt doesn't strain at the buttons so that is great and I am very pleased!!
I liked both black shirts but feel that the Nicole's silver zip puller, which is still visible (although the zip is not) when done up, is a slight detraction from the overall look and might 'fight' with gold jewellery? I did like the corset waisting though. I note that you only have this in black: maybe you will bring it out in white again?
The Georgia is the ultimate style for hour glass figures and I know I will have to have another! The black is great for this time of year, with Christmas functions coming up.
So I have selected the white VIP and the black Georgia for now! I will wait until the expense of Christmas/New Year passes and come back to you as early as I can in the New Year.
Finally, I feel I have discovered a sartorial pot at the end of the rainbow with your wonderful shirts: perfect Perfect White Company shirts with a wonderful personalized service, thank you again." Catherine, Peterborough, UK.
"Gosh you are a gem! Thank you very much for all this helpful info, appreciate your time and effort.....
"Just to let you know that the shirt arrived yesterday and you are quite right, it is lovely! Can’t wait to wear it. Many thanks for everything!" Saskia, London, UK.
"Thank you for your prompt response and kindness. I'm sure this won't be the first time will be in touch." Julietta, Madrid, Spain
“I received my shirt yesterday morning and am delighted with it. It is a perfect fit and the quality is superb. I will have no hesitation in purchasing from you again and would recommend your company to anyone who appreciates quality garments. Thank you for keeping me informed, and for your support.” Linda, Renfrewshire, Scotland.
”Just a quick note to thank you for your attention in filling the order for my mother's shirt. She is absolutely thrilled with it, and said it was so beautifully wrapped and presented, and really appreciated the time taken. She says the shirt is stunning, and I am very much looking forward to seeing her in it when she comes to visit us in NY at Christmas! ...thanks again for the trouble you went to, it is much appreciated.” Sarah, New York, USA.
“Thanks for the prompt response. Look forward to receiving the shirt - the previous one has been much admired!” Debbie, Surrey, UK.
"Time for another Perfect White Shirt ! .... anorther Lucas, inclined to have 2 this time please...." Tomas, Copenhagen, Denmark.
“I saw your beautiful shirt this weekend on a friend of mine who lives in London, and who told me your mail-address. It certainly is very perfect, and I promise to wear it neatly, so maybe to optimize your sales in Denmark...” Michele, Kobenhavn, Denmark.
“I have found the shirt I have been looking for, for a very long time……” Julia, London, UK.
“Thank you for your excellent service. It arrived on Saturday as promised
and is a "perfect" fit!” Sarah, Nottingham, UK.
“I wanted (and found) a casual shirt for the summer and a smart one for work .... thank you for sending your Perfect White Shirts all the way to Greece.” Alastair, Athens, Greece.
“I gave each of my two teenage sons The Perfect White Shirt ‘Lucas’ for Christmas, and they just ‘live’ in them....”
Adrian, Kent, UK.
“I would like another ‘Sophie’ please ... it’s a gorgeous shirt ... then I can always have one to wear while the other's in the wash ... " Amanda, Oxford, UK.
“Thank you for delivering The Perfect White Shirt in time for my birthday. ‘Pippa’ was a great success! I got so many compliments that evening ... thanks again.” Jill, Midlands, UK.
“I work in the City and your white shirts are really perfect for the office … it is so hard to find a white shirt that remains white … so pretty and comfortable too ….” Veronique, London, UK.
“My wonderful shirt arrived this week and I am very very pleased with it. Many thanks for your help. I have shown it to a couple of my girlfriends who are also impressed with not only the shirt but the packaging! “ Sally, Suffolk, UK.
“It's lovely - look forward to ordering more...” Alison, London, UK
“Bloody love them!” Erica, Derbyshie, UK.
“... I have bought one of your lovely shirts from Blush a small ladies fashion shop in Haslemere and I am absolutely thrilled with the quality and fit.” Miriam, Surrey, UK
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Delivery
UK Mainland: Stock permitting we aim to despatch your order within 24 hours
on a weekday and 48 hours if received at the weekend. We will post your order Free of Charge by First Class Recorded Delivery. Please allow 3 working days for delivery. If you require your order sooner we will be pleased to despatch by Next Day Special Delivery or courier for a small additional cost.
Overseas: Stock permitting we aim to despatch your order within 24 hours on a weekday and 48 hours if received at the weekend. A flat rate postage charge of €10 will apply on orders delivered to any address in Europe. Your order will be despatched by Air Sure/Internatiional Signed For postal service or DHL and delivery can usually be expected within 3 to 5 working days.
Delivery for orders outside of Europe, depending on locality, may incur a small surcharge. We will be pleased to advise you on this. Please note we cannot be held liable for any local import duties or taxes imposed.
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Our Guarantee
Each shirt is made from the finest materials with the utmost care and affection - an expression of perfection. We want you to be delighted with the finished product and enjoy wearing your Perfekcija® Shirt. However, if for any reason you receive a garment that does not meet with your full satisfaction, please return it, unused and in its' original packaging in a re-saleable condition, within 14 days, and we will be pleased to offer you an Exchange or Refund (please see notes below). This does not affect your statutory rights.
Please note
- If exchanging goods and the new item you require costs less than the one you have returned we will refund you the difference.
- If exchanging goods and the new item you require costs more than the one you returned an additional payment is needed.
- We cannot be responsible for return postage other than for faulty items nor can we be responsible for parcels that fail to reach us. So always obtain a certificate of posting as proof.
- Replacement items will be sent to you free of P&P charges.
- Refunds for items bought as gifts can only be given to the original purchaser. If you decide to exchange an item the purchaser will be informed.
- We are unable to offer a Refund on End of Season Sale or Discounted items but will be pleased to Exchange or issue a Credit Note if the size or style of your sales purchase does not suit.
- We are unable to accept earring returns for hygiene reasons or jewellery items made to order.
- Do not remove tags or dispose of the packaging until you have decided to keep your Shirt.
- We cannot refund used or customer-damaged goods.
Recycling Policy
We promise that each Perfekcija® Sshirt will arrive clean and fresh protected in its unique & special packaging. In order to protect our environment we try to eliminate waste and use of unnecessary packaging wherever possible. The Perfect White Company recycles and uses recycled materials wherever possible. So, please help us to make our planet a nicer place to live and recycle the paper and card packaging.
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